Atlanta Regional Processing Office
Education News
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The Latest News ~ July 31st, 2002 ~
The VA will now implement monthly verifications in chapter 1606. At the same time, we will discontinue the issuance of paper verification forms (VA Form 22-8979) for IHL and NCD enrollments in the chapter 30 program.
When this project is fully implemented, all chapter 30 and chapter 1606 beneficiaries will have to submit their monthly verifications through either the WAVE application or from a touch-tone phone. Details on these verification options are below.
TELEPHONE VERIFICATION PROGRAM
Students in all states who are receiving chapter 30 education
benefits are able to confirm their monthly enrollment via toll free phone number. Use of this system eliminates the need for the student to
sign and return the V.A. Form 22-8979 every month. The system offers several advantages:
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It is available 24 hours a day;
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It allows V.A. to process education payments faster, thereby getting
payments to students sooner;
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There is no longer any need to worry about a lost form or
lost mail and...
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The call takes only about a minute.
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The number to call is: 1-877-823-2378
INTERNET VERIFICATION PROGRAM
WAVE
[Web Automated Verification of Enrollment]is available 24 hours a day to Chapter 30 students choosing to confirm their monthly enrollment via the internet. It has the same advantage as using the toll-free phone # with additional benefits to include the
ability to:
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Check the student benefit status [term dates & training time];
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Check the last payment issue date & monthly rate [based on full
months attendance];
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Submit a request to change the address on record if it is incorrect;
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Review frequently asked questions [FAQ] and...
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Ask a question of your own if necessary.
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DIRECT DEPOSIT FOR EDUCATION PAYMENTS
Students under Chapter 30 & Chapter 1606
don't have to wait on hold any longer to set up direct deposit for their
education payments. Instead of calling the Atlanta RPO & waiting to
speak with a education case manager, now they can get set up quickly &
easily.
The number to call is: 1-877-838-2778.
OTHER NEWS
On 11/14/01 we increased the number of incoming lines to our phone counselors from 32 to 40. This should make it a little easier for callers to get into Atlanta.
For summary of
information, click on the associated benefit title.
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