United States Department of Veterans Affairs

Cleveland Regional Loan Center




Our Mission

To help Veterans and active duty personnel purchase and retain homes in recognition of their service to the Nation. All Veterans and other participants in the program will be treated in a courteous, responsive, and timely manner. We will endeavor to operate in the most efficient manner possible to minimize costs and ensure the best use of the taxpayer's dollar.   

Cleveland Regional Loan Center Jurisdiction

Effective April 1, 2011, VA guaranteed home loan operations will transfer from Manchester, New Hampshire to Cleveland, Ohio. For More information, please click here Information Letter 26-11-01. The Cleveland VA Regional Loan Center (RLC) serves Connecticut, Delaware, Indiana, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Vermont. The Cleveland RLC also assists with delinquent VA loans on a nationwide basis.

Links For More Information

Loan Origination - steps to obtain a VA loan.

Loan Assistance -  provides Veterans with alternatives when their VA loan goes into default.

Appraisers and Builders - issues Notices of Value (NOVs) and coordinates construction issues.

The Specially Adapted Housing Program -  Veterans that have specific service-connected disabilities may be entitled to a grant from the Department of Veterans Affairs for the purpose of constructing an adapted dwelling or modifying an existing dwelling to meet the Veterans needs. The goal of the Specially Adapted Housing (SAH) Program is to provide a barrier-free living environment which affords the Veteran a level of independent living he or she may not normally enjoy.

VA REO Sales - VA acquired properties.

eBenefits - eBenefits is your one-stop shop for online benefits-related tools and information. This portal is designed for Wounded Warriors, Veterans, Service Members, their families, and their caregivers. We invite you to explore eBenefits and become a registered user.

Stay informed and up to date!

List Serve - Receive Loan Guaranty Information Bulletins and training opportunity notices electronically by joining our List Serve e-mail subscription service.



1240 East 9th Street
A.J. Celebrezze Federal Bldg.
Room 1395
Toll free number: 800-729-5772
Driving Directions

Mailing Address:
Dept. of Veterans Affairs
1240 East 9th Street
Cleveland, OH  44199