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The VA Home Loan Guaranty Program is a benefit for eligible veterans, active duty personnel, Reserve members and National Guard personnel to assist them with purchasing and retaining a home.

Loan Administration (commonly known as Loan Service and Claims) handles questions from veterans who have an existing VA loan that is behind in the mortgage loan payments. Lenders may also call this department for informaton concerning bidding instructions, short sales, VA discharges, deeds for old installment contracts or the status of a claim.

Loan Production handles questions on eligibility, processing of loans, credit standards/underwriting, quarantees and assumptions.

Valuation (formerly known as C&V, commonly known as the Appraisal Department) handles all questions concerning what properties VA would accept; i.e., construction requirements, condo approval, appraisal issues, use of/logging into TAS, and water and/or pest inspections.

What areas do we cover?

Loan Guaranty covers the six New England states of Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island and Vermont as well as the entire state of New York.