REGIONAL OFFICE
NORRIS COTTON FEDERAL BUILDING
275 CHESTNUT STREET
MANCHESTER, NH 03101
September 17, 2002
In Reply Refer to:
373/26
LOAN GUARANTY INFORMATION LETTER NO. 26-02-10
TO: ALL LENDERS, SERVICERS, NY SALES BROKERS, NY APPRAISERS AND
INSPECTORS
SUBJECT: TRANSFER OF VA APPRAISAL RESPONSIBILITY IN NEW YORK STATE TO
THE REGIONAL LOAN CENTER, MANCHESTER, NEW HAMPSHIRE
Effective October 1, 2002, VA appraisal processing for New York State will transfer to the
Manchester Regional Loan Center (RLC).
Background:
- Prior to January 1, 2000, all VA loan origination activity in New York was
processed through
either the VA Regional Office in New York City or Buffalo, depending upon the location of
the property securing the VA guaranteed loan.
- Effective January 1, 2000, VA loan processing activity for New York was
transferred to the
Manchester RLC. This included underwriting, issuing loan guarantees, and processing
releases of liability. The appraisal responsibility, however, remained in the New York City
and Buffalo Regional Offices.
Instructions for all Program Participants:
Effective October 1, 2002, all program participants (lenders, servicers, sales brokers,
appraisers, inspectors, builders) must contact the Manchester RLC's Valuation Section
concerning any VA appraisal issues in New York State. These include all appraisal related
matters currently being processed through the New York City or Buffalo Regional Offices.
There is no change in the fee schedules for New York appraisals and inspections. The
Manchester RLC contact information is as follows:
E-mail address: nh_appr@vba.va.gov
Fax Number: (603) 666-7549
Phone Number: (800) 827-6311, extension 6
We expect any appraisals ordered by, or on behalf of, mortgage companies and banks having
Lender Appraisal Processing Program (LAPP) authority to process them under LAPP.
Special Instructions for Appraisers:
Effective October. 1, 2002, appraisers must send all appraisal reports to the Manchester RLC.
The various appraisal e-mail addresses for the Manchester RLC are as follows:
| Purpose | E-mail Address |
| LAPP Appraisals | 73/LAPPAppraisals@vba.va.gov |
| Non-LAPP Appraisals | 73/VAAppraisals@vba.va.gov |
| Liquidation Appraisals | 73/Liquidations@vba.va.gov |
The chart below explains the distribution for various types of appraisals depending on whether
the appraiser has e-commerce capability.
| Type of Appraisal | Appraiser Status | Where/how appraisal is sent |
| LAPP or liquidation-lender provides an e-mail address. | Exempt from E-Commerce | Overnight one report to lender and one to VA |
| LAPP or liquidation-lender does not provide an e-mail address | Exempt from E-Commerce | Regular mail to lender and VA |
| LAPP or liquidation-lender indicates e-mail address | Uses E-Commerce | E-mail report to lender and VA |
| LAPP or liquidation-lender does not indicate e-mail address | Uses E-Commerce | Send via regular mail to lender and e-mail copy to VA |
| Non-LAPP origination | Exempt from E-Commerce | Overnight 2 copies to VA |
| Non-LAPP origination | Uses E-Commerce | E-mail one report to VA |
We ask that all e-commerce appraisers continue to send a courtesy copy of their report to the
appropriate New York Regional Office in addition to sending a copy to the Manchester RLC.
We have RLC staff located at the Buffalo and New York City Regional Offices who will
randomly select appraisal reports for field or desk audit reviews.
Questions:
Please contact our Valuation Section at (800) 827-6311 extension 6, or e-mail
nh_appr@vba.va.gov if there are any questions.
Your continued assistance in helping us pursue our mission of providing quality housing credit
assistance to veterans and their families is appreciated.
KEITH C. BOERNER
Loan Guaranty Officer