Our Telephone Hours Are: Monday - Friday, 8:30 am - 4:30 pm
You may contact us:
- By Telephone
- Nationwide Benefits Information 1-800-827-1000
- Telecommunications Device for the Deaf (TDD) 1-800-829-4833
- Life Insurance 1-800-669-8477
- CHAMPVA Information 1-800-733-8387
- Gulf War Hotline 1-800-PGW-VETS
- Headstones and Markers 1-800-697-6947
- By E-Mail
The email links below are not secure connections. Please remember that we cannot guarantee your privacy.
Return information of a private nature will be sent via regular mail to the address of record. General benefits information may be returned via e-mail or regular mail. Please state your preference and address.b>
- For general inquiries, you can contact us at the website https://iris.va.gov.
- For Loan Guaranty inquiries, you can e-mail the Houston Regional Loan Center at lgylgy@va.gov.
- For VA Life Insurance inquires, you can e-mail VAinsurance@va.gov.
- By Mail
- V.A. Regional Office
One Veterans Plaza
701 Clay Avenue
Waco, Texas 76799
- V.A. Regional Office
- In Person
- In Waco
At the V.A. Regional Office
One Veterans Plaza
701 Clay Avenue
- In Abilene
At the Taylor County Plaza Building
400 Oak Street, Suite 103
- In Amarillo
At the V.A. Medical Center
6010 W Amarillo Blvd
- In Austin
At the V.A. Outpatient Clinic
2901 Montopolis Drive
- In Dallas
At the V.A. Medical Center
4500 S Lancaster Road
Building 2, Room 1E307
- In El Paso
At the V.A. Health Care System
5001 N Piedras Street
- In Ft. Worth
At the V.A. Outpatient Clinic
300 West Rosedale
- In Ft. Hood/Killeen
Soldier Service Center
Bldg 18010, Hood Road
Ft Hood, TX
- In Lubbock
At the V.A. Outpatient Clinic
Room 900
6104 Avenue Q South Drive
- In Temple
At the V.A. Medical Center
1901 S First Street
- In Tyler
1700 SSE Loop 323
Suite 310
- In Waco
The email link below is not a secure connection. Please remember that we cannot guarantee your privacy.
For website feedback you can e-mail us at: waco.webmaster@va.gov