Attention A T users. To access the menus on this page please perform the following steps.
1. Please switch auto forms mode to off.
2. Hit enter to expand a main menu option (Health, Benefits, etc).
3. To enter and activate the submenu links, hit the down arrow.
You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
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Local Events and Happenings
Visitor Engagement Reporting Application (VERA)
Visitors seeking assistance from our Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). You will receive email confirmation of your appointment.
Contact Information
You may contact us using the phone numbers and e-mails below:
| Location/Office | Phone Number | |
|---|---|---|
| Hawaii | 1-800-827-1000 1-800-MyVA411 |
pctc.vbahon@va.gov |
| Guam | (671) 687-2096 1-800-827-1000 1-800-MyVA411 |
pctc.vbahon@va.gov |
| CNMI | (670) 322-0035 1-800-827-1000 1-800-MyVA411 |
pctc.vbahon@va.gov |
| American Samoa | (684) 699-3730, press 5 |
pctc.vbahon@va.gov |
| VR&E Office | (808) 433-0560 | vrc.vbahon@va.gov |
You may mail or fax claims and evidence to:
Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444
Fax Toll Free: 844-531-7818
1-800-MyVA411
The Department of Veterans Affairs established 1-800-MyVA411 (1-800-698-2411) to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.
1-800-MyVA411 is a national, toll-free number that serves as a "front door" to VA.
- For Non-Healthcare inquiries, dial 1-800-MyVA411 (800-698-2411)
- Then press #5 for non-healthcare (disability compensation and pension, education programs, insurance, home loan guaranty, and inquire about a debt)
Visit-Rota
Date and Times: Thursday, April 18, 2024, from 9:00am to 12:30pm (Rota local time)
Location: Municipal Building
Event: The Saipan-based VBA Benefits Counselor will be visiting Rota to answer benefits questions and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
Hawaii and American Samoa Virtual Benefits Workshop
Date and Times:
Thursday, April 18, 2024 from 4:00pm to 6:00pm (Hawaii local time) and from 3:00pm to 5:00pm (American Samoa local time)
Join WebEx Meeting:
Please click on the link below or copy and paste into your browser
Join by Phone:
1-404-397-1596, access code 2821 530 2352
Event:
Please join us for a Benefits Workshop. Topics include VA Compensation, Service Connection, Pension, PACT Act, Women Veterans, Education and Training, Veteran Readiness and Employment, Home Loan Guaranty, Dependency and Indemnity Compensation (DIC), Survivors' Pension, and Burial and Plot Internment Allowance.
Expected Participants:
Veterans, Family Members, Surviving Spouses, and Community Providers
Visit-Lanai
Date and Times: Tuesday, April 23, 2024 from 10:15am to 2:00pm (Hawaii local time)
Location: Lanai Senior Center, 309 Seventh St, Lanai City, Lanai 96763
Event: A VA Benefits Counselor assigned to the Honolulu VA Regional Office will be at the Lanai Senior Center. The Benefits Counselor will be available to answer benefits questions and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
Visit-Kailua-Kona
Date and Times: Tuesday, April 23, 2024, from 10:00am to 2:00pm (Hawaii local time)
Walk-In Only: Customers Seen on a First Come First Serve Basis
Location: Kona Vet Center, Hale Kui Plaza, Suite 207, 73-4976 Kamanu Street, Kailua-Kona, HI 96740
Event: A VA Benefits Counselor assigned to the Honolulu VA Regional Office will be at the Kona Vet Center to answer benefits questions, and assist with the claim process.
Questions: Please email, pctc.vbahon@va.gov
External Link Disclaimer: This page contains links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.