The Monday Morning Workload Reports, part of VA's Transparency Program, are weekly compilations of performance measures for the processing of Disability, Pension and Education benefits, as reported by Veterans Benefits Administration (VBA) regional offices.
68% of pending claims come from Veterans filing supplemental claims for additional benefits
Source: Dept. Veterans Affairs, 11/30/13
The Disability Compensation Inventory statistics displayed are tied to VA’s agency priority goals, which aim to: Improve accuracy and reduce the amount of time it takes to process Veterans' disability benefit claims. The Compensation Inventory includes all claims that have been received by VA regional offices and are pending a disability rating decision. Claims that have been pending for more than 125 days are characterized as "backlog." VA’s goal is to eliminate the backlog of compensation claims pending for more than 125 days by the end of 2015.
Since 2009, the backlog of compensation claims has grown. While VA completed a record-breaking 1 million claims per year in fiscal years 2010, 2011, and 2012, the number of claims received continues to exceed the number processed. In response, VA is implementing a comprehensive Transformation plan—a series of people, process and technology initiatives—to increase productivity and accuracy of disability claims processing. Once the Transformation is fully implemented, VA expects to systematically reduce the backlog and reach its 2015 goal.
Learn more about the Characteristics of the pending Compensation Inventory
NEW: Effective October 21st, 2013, VBA released a new version of the Monday Morning Workload Report. To learn more about the data in the report, click here.
|1st Quarter||2nd Quarter||3rd Quarter||4th Quarter|
|December 31, 2012||July 1, 2013||September 30, 2013|
|July 8, 2013||October 7, 2013|
|January 14, 2013||April 15, 2013||July 15, 2013||October 15, 2013|
|January 21, 2013||April 22, 2013||July 22, 2013||October 21, 2013|
|April 29, 2013||July 29, 2013||October 28, 2013|
|May 6, 2013||August 5, 2013||November 4, 2013|
|May 13, 2013||August 12, 2013||November 12, 2013|
|May 20, 2013||August 19, 2013|
|May 27, 2013||August 26, 2013||November 25, 2013|
|June 3, 2013||September 3, 2013||December 2, 2013|
|June 10, 2013||September 9, 2013||December 9, 2013|
|March 18, 2013||June 17, 2013||September 16, 2013||December 16, 2013|
|March 25, 2013||June 24, 2013||September 23, 2013||December 23, 2013|
Note: Reports are in Excel. You may download free viewer software to view these reports. If a dialog window appears asking for a decision on linking to feeder worksheets, click on " NO ". All required data is present on the Excel worksheets posted here.
VA tracks claims that make up the pending Compensation Inventory by a Veteran’s era of service. As of Dec 31, 2012, claims from Veterans of the following eras make up VA’s inventory (total number of claims) and backlog (claims pending for more than 125 days):
Source: Dept. Veterans Affairs, 11/30/13
Backlog: Claims pending longer than 125 days
Original vs. Supplemental Claims
VA’s current Inventory of compensation claims contains both "original" claims—those submitted by Veterans of all eras who are claiming disability compensation from VA for the first time, and “supplemental” claims—those submitted by Veterans of all eras who have previously filed for disability compensation with VA. Below is a breakout of the original and supplemental claims in the current VA inventory:
There are 3.9 million Veterans of all eras who are currently in receipt of disability benefits from VA. Of those, 10% have a supplemental claim in the pending compensation inventory. In fiscal year 2012, VA delivered $54 billion in compensation and pension benefits.
The VBA's Office of Performance Analysis and Integrity is responsible for compiling these spreadsheets. Questions or comments should be e-mailed to VBA's Office of Field Operations which is responsible for regional office management.
To learn more, read the Department of Veterans Affairs Strategic Plan (PDF) to eliminate the Compensation claims backlog.