United States Department of Veterans Affairs

2013 Monday Morning Workload Reports

The Monday Morning Workload Reports, part of VA's Transparency Program, are weekly compilations of performance measures for the processing of Disability, Pension and Education benefits, as reported by Veterans Benefits Administration (VBA) regional offices.

VA Claims Inventory

60% of pending claims come from Veterans filing supplemental claims for additional benefits

claims inventory

Source: Dept. Veterans Affairs, 3/29/13

The Disability Compensation Inventory statistics displayed are tied to VA’s agency priority goals, which aim to: Improve accuracy and reduce the amount of time it takes to process Veterans' disability benefit claims. The Compensation Inventory includes all claims that have been received by VA regional offices and are pending a disability rating decision. Claims that have been pending for more than 125 days are characterized as "backlog." VA’s goal is to eliminate the backlog of compensation claims pending for more than 125 days by the end of 2015.

Since 2009, the backlog of compensation claims has grown. While VA completed a record-breaking 1 million claims per year in fiscal years 2010, 2011, and 2012, the number of claims received continues to exceed the number processed. In response, VA is implementing a comprehensive Transformation plan—a series of people, process and technology initiatives—to increase productivity and accuracy of disability claims processing. Once the Transformation is fully implemented, VA expects to systematically reduce the backlog and reach its 2015 goal.

Learn more about the Characteristics of the pending Compensation Inventory

To learn more about the data in the Monday Morning Workload Reports, click here.

Calendar Year

1st Quarter  2nd Quarter  3rd Quarter  4th Quarter 
December 31, 2012 

April 1, 2013 

July 1, 2013

September 30, 2013

January 7, 2013 

April 8, 2013 

July 8, 2013

October 7, 2013

January 14, 2013  April 15, 2013 July 15, 2013

October 14, 2013

January 21, 2013  April 22, 2013 July 22, 2013

October 21, 2013

January 28, 2013 

April 29, 2013

July 29, 2013

October 28, 2013

February 4, 2013 

May 6, 2013 

August 5, 2013

November 4, 2013

February 11, 2013 

May 13, 2013

August 12, 2013

November 11, 2013

February 18, 2013 

May 20, 2013

August 19, 2013

November 18, 2013

February 25, 2013 

May 27, 2013

August 26, 2013

November 25, 2013

March 4, 2013 

June 3, 2013

September 2, 2013

December 2, 2013

March 11, 2013 

June 10, 2013

September 9, 2013 December 9, 2013
March 18, 2013  June 17, 2013 September 16, 2013 December 16, 2013
March 25, 2013  June 24, 2013 September 23, 2013 December 23, 2013

Note: Reports are in Excel. You may download free viewer software to view these reports. If a dialog window appears asking for a decision on linking to feeder worksheets, click on " NO ". All required data is present on the Excel worksheets posted here.

Archived Reports

Characteristics of the pending Compensation Inventory

VA tracks claims that make up the pending Compensation Inventory by a Veteran’s era of service. As of Dec 31, 2012, claims from Veterans of the following eras make up VA’s inventory (total number of claims) and backlog (claims pending for more than 125 days):

  • VBA Claims Inventory by Era

    Total Pending Claims

    865,989 total claims

    Total Backlogged Claims

    606,007 Backlogged Claims

    Source: Dept. Veterans Affairs, 3/28/13
    Backlog: Claims pending longer than 125 days

  • Post-9/11 (Iraq and Afghanistan conflicts) claims make up 21% of the total inventory and 22% of the backlog
  • Gulf War (definition) claims make up 23% of the total inventory and 21% of the backlog
  • Peacetime (period between end of Vietnam and Gulf War) claims make up 11% of the total inventory and 11% of the backlog
  • Vietnam claims make up 37% of the total inventory and 38% of the backlog
  • Korean War claims make 4% of the total inventory and 4% of the backlog
  • World War II claims make up 3% of the total inventory and 3% of the backlog
  • Other era claims make up 1% of the total inventory and 1% of the backlog

Original vs. Supplemental Claims

VA’s current Inventory of compensation claims contains both "original" claims—those submitted by Veterans of all eras who are claiming disability compensation from VA for the first time, and “supplemental” claims—those submitted by Veterans of all eras who have previously filed for disability compensation with VA. Below is a breakout of the original and supplemental claims in the current VA inventory:

  • 60% of pending claims are supplemental, 40% are original.
  • 77% of Veterans filing supplemental claims are receiving some level of monetary benefit from VA.
  • 11% of Veterans filing supplemental claims already have a 100% disability rating (receive $2800 or more per month) or qualify for Individual Unemployability (compensated at the 100% disabled rate).
  • 40% of Veterans filing supplemental claims are already rated at 50% disability or higher.
  • 43% of supplemental claims are from Vietnam-era Veterans; 19% are from Veterans of Iraq and Afghanistan conflicts.

There are 3.9 million Veterans of all eras who are currently in receipt of disability benefits from VA. Of those, 10% have a supplemental claim in the pending compensation inventory. In fiscal year 2012, VA delivered $54 billion in compensation and pension benefits.

The VBA's Office of Performance Analysis and Integrity is responsible for compiling these spreadsheets. Questions or comments should be e-mailed to VBA's Office of Field Operations which is responsible for regional office management.

To learn more, read the Department of Veterans Affairs Strategic Plan (PDF) to eliminate the Compensation claims backlog.